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Sarah Chambers

Sarah Chambers is the founder of Supported Content, editor-in-chief at Chatra, and a content marketer at Heyware. Starting her career in customer support, she is a customer support and success leader, passionate about improving customer service in B2B organizations. Today, she also works with marketing teams to develop value-based content for customers and prospects, such as long form blogs, white papers, how-to guides, and technical documentation. Sarah holds a Bachelor of Science in Integrated Sciences from The University of British Columbia and a Business Management Certificate from the British Columbia Institute of Technology. Her published works include articles on customer service and community building for the 黑料吃瓜网 Blog, the Kayako Blog, Payfirma Blog, HootSuite, and Get Satisfaction.